|
Terms and Conditions
Appointments
We offer a free initial consultation of
1 Hour.
Errors
Any errors made on behalf of Unique Bridal Supplies
will be reprinted free of charge.
However errors that are within the wording submitted
by the client or have
been approved will be reprinted at a cost to the client. It is the client's responsibility to check
all wording and layout to ensure it is correct before signing the authorisation.
Colour Variations
We have tried to ensure the product pictures are
accurate colour of our actual products, colours
may appear slightly different depending on how different monitors are
calibrated.
All stock may vary slightly from batch to batch.
Payment
We accept payment by
Visa Card, MasterCard, Eftpos or Paypal Credit Card Payments on our
Online Store,
by Phone, Fax and at our Studio . No items will be sent until monies has been fully
cleared.
Pricing
All prices are in Australian Dollars and are subject to
change without notice.
On most occasions a written quote
can be given at your appointment.
There is a minimum order for Invitations of
25.
Terms & Conditions of Wishing Well
Hire
A Full Payment is required when booking. Unique Bridal
Supplies cannot guarantee any function booking
without Full Payment. Once Full Payment is received
your wishing well hire will be considered a confirmed booking.
This bond is refunded after the
event, less any shortage such as ribbon, padlock & keys, breakages, scratches or dents.
The Wishing Well must be returned in its original
packaging with all items included. Photo identification
with customers address must be present when picking
up the Wishing Well from the Studio.
Failure to return Hire
Item back to the Studio on time will incur a penalty or loss of deposit.
For customers that are using
the delivery and pickup service that this service is for
delivery and pickup
to and from your
reception venue only. The wishing well is to be left at the reception
venue at the end of reception
night for pickup by Unique Bridal Supplies the next day, friends and family
at your reception should be
aware of this arrangement. Please ensure all keys to the padlock provided
are left in the
padlock with the wishing
well. Failure to have these items left at the venue ready for pickup will
incur a penalty
or loss of deposit.
Any cancellation by the
hirer, less than 7 days before the hire date, will mean the payment of any
deposit will be
forfeited to Unique Bridal
Supplies. A $15 administration fee applies for any Cancellation of
Hire Items.
The hirer shall ensure their guests and users of the hire
equipment are aware
of these conditions and their
proper use. An adult must supervise all children using, or in the
vicinity of any
equipment at all times.
Delivery
Postage : For delivery within Australia, items are posted
by Australia Post.
Dispatch Time : Invitations are custom cut
and require time to provide. Please allow 2 weeks for dispatch of
these items.
Products in stock will be dispatch within 2 working
days and products not in stock will be
dispatch within 10 to 14 days.
Please note, we use a third party
for sending goods, we cannot guarantee delivery times.
Returns & Refunds
Apart from you statutory rights to a refund, our
refund policy is . We do not refund for change of
mind for example, you have bought too many, you want to change the colour,
you have decided you
no longer need a particular item. Please note
we do not accept return of any invitation and stationery products,
because these are custom cut to order. An
exchange or refund will not be given for products that
have been used or products that have been
damaged as the result of customer misuse or neglect.
The product is returned in its original packaging
and the product's packaging has not been damaged.
The product needs to be returned within 14 days of
purchase if faulty. You must enclose the original
sales receipt (photo copies accepted). Postage or Freight costs for returns are not
refundable.
Stock
Availability
We endeavour to keep good stock
levels of all our
products, however we cannot guarantee that sufficient stock
will be available when you place an order.
We will advise you of the availability of the goods when we
receive a request from you. If any item is not available we will inform you of when it
is expected back in stock.
|