Terms and Conditions

Appointments

We offer a free initial consultation of 1 Hour. 

 Errors

Any errors made on behalf of Unique Bridal Supplies  will be reprinted free of charge.

However errors that are within the wording submitted by the client or have

been approved will be reprinted at a cost to the client.   It is the client's responsibility to check

 all wording and layout to ensure it is correct before signing the authorisation.

Colour Variations

We have tried to ensure the product pictures are accurate colour of our actual products, colours

may appear slightly different  depending on how different monitors are calibrated. 

 All stock may vary slightly from batch to batch.

Payment

We accept payment by Visa Card, MasterCard, Eftpos or Paypal Credit Card Payments on our

 Online Store, by Phone, Fax and at our Studio .  No  items will be sent until monies has been fully cleared.

Pricing

All prices are in Australian Dollars and are subject to change without notice. 

On most occasions a written quote can be given at your appointment.

There is a minimum order for Invitations of 25.

Terms & Conditions of Wishing Well Hire

A Full Payment is required when booking. Unique Bridal Supplies cannot guarantee any function booking

without Full Payment.  Once Full Payment is received your wishing well hire will be considered a confirmed booking.

This bond is refunded after the event, less any shortage such as ribbon, padlock & keys, breakages, scratches or dents.

The Wishing Well must be returned in its original packaging with all items included. Photo identification

with customers address must be present when picking up the Wishing Well from the Studio.

Failure to return Hire Item back to the Studio on time will incur a penalty or loss of deposit.

For customers that are using the delivery and pickup service that this service is for

delivery and pickup to and from your reception venue only. The wishing well is to be left at the reception

venue at the end of reception night for pickup by Unique Bridal Supplies the next day, friends and family

at your reception should be aware of this arrangement. Please ensure all keys to the padlock provided are left in the

padlock with the wishing well. Failure to have these items left at the venue ready for pickup will incur a penalty

or loss of deposit.

Any cancellation by the hirer, less than 7 days before the hire date, will mean the payment of any deposit will be

forfeited to Unique Bridal Supplies.  A $15 administration fee applies for any Cancellation of Hire Items. 

The hirer shall ensure their guests and users of the hire equipment are aware

of these conditions and their proper use.  An adult must supervise all children using, or in the vicinity of any

equipment at all times.

Delivery

Postage :  For delivery within Australia, items are posted by Australia Post.  

Dispatch Time : Invitations are custom cut and require time to provide.  Please allow 2 weeks for dispatch of

these items.  Products in stock will be dispatch within 2 working days and products not in stock will be 

dispatch within 10 to 14 days.  Please note, we use a third party

for sending goods, we cannot guarantee delivery times.

Returns & Refunds

Apart from you statutory rights to a refund, our refund policy is .  We do not refund for change of

mind for example, you have  bought too many, you want to change the colour, you have decided you

no longer need a particular item.  Please note we do not accept return of any invitation and stationery products,

because these are custom cut to order.  An exchange or refund will not be given for products that

 have been used or products that have been damaged as the result of customer misuse or neglect.

The product is returned in its original packaging and the product's packaging has not been damaged.

The product needs to be returned within 14 days of purchase if faulty.  You  must enclose the original

sales receipt (photo copies accepted).  Postage or Freight costs for returns are not refundable.

Stock Availability

We endeavour to keep good stock levels of all our products, however we cannot guarantee that sufficient stock

 will be available  when  you place an order.  We will advise you of the availability of the goods when we

receive a  request from you. If any item  is not available we will inform you of when it is expected back in stock.